Claims Management

We view the Claims Management role as a key partnership with the client and broker.

By Claims Management service we mean:

• You will have the benefit of the claims expertise of one of the leading insurers in the world.
• A dedicated and focused claims handling service.
• An extensive panel of service providers including adjusters, engineers, solicitors and barristers.
• Accessibility to our countrywide investigators.
• An agreed claims review programme including risk analysis reporting.
• Input by you and your broker to decision-making.
• Partnership with you to handle all aspects of claims service.
• Legal and other costs are minimised by our proactive handling of claims.
• A rehabilitation programme to facilitate both client and employee.
• Guidelines on implementation of PIAB Act 2003.