Terms of Business
These are the Terms of Business of Allianz p.l.c.
Your Insurer: The underwriter of your insurance is Allianz p.l.c., having its registered office at Allianz House, Elmpark, Merrion Road, Dublin 4. Companies registration office no 143108, Vat no 4887986. Our contact details are: Telephone: +353 1 6133000. Fax: +353 1 6605214. Email: info@allianzdirect.ie
For schools: Telephone +353 1 613 3966. Fax: +353 1 6133630. Email: education@allianz.ie
Allianz Group: Allianz p.l.c. is a member of the Allianz Group.
Regulatory Status: Allianz p.l.c. is regulated by the Central Bank of Ireland.
What we do: Allianz p.l.c. is a non-life insurance undertaking which underwrites personal, commercial, education, religious and social insurance products.
How we Charge: The charge for our services is the premium (including applicable government levies and premium taxes). This premium, and any optional covers are separately specified in your Schedule/Renewal notice.
Claims: If you need to make a claim, please contact us at +353 1 6133666, or at the above address.
For schools please contact us at +353 1 6133844.
Conflicts of Interest: It is our policy to maintain appropriate administration structures to ensure that the potential for any conflict of interest is avoided as far as possible.
Default: Non-payment of your premium or part thereof (including where you are using our Direct Debit option), or breach by you of certain conditions of your policy may lead to your policy being revoked or cancelled, in accordance with the terms in that respect set out in your policy. A copy is available on request.
Right of Withdrawal: You have the right to withdraw from this policy, provided you have not made a total loss claim, within 14 days of the latest of:
(1)the starting date of cover, or
(2) the date on which you receive the full terms and conditions of your Policy.
Withdrawal effectively means that no policy was ever in place, and you may exercise this right by notice in writing to us at the trading address given above, quoting your policy number. Should you exercise this right we will refund you any part of your premium you have paid less an administration fee. If the cover is motor insurance, the premium cannot be refunded until the Allianz Certificate of Motor Insurance and Insurance Disc has been returned to Allianz. Please note that the right of withdrawal does not apply if the insurance policy under which insurance cover is provided for less than 1 month.
Period of Insurance: The period of this contract of insurance is as specified in your Schedule / Renewal notice.
Cancelation: At any time Both you and we can cancel / terminate the policy by notice in writing to the other in accordance with the terms in that respect set out in your policy. A copy is available on request.
Policy Alteration, Additional and Return Premiums: Where Your policy is altered during any Period of Insurance, We will re-calculate Your premium. This may result in an additional premium due to Us, or a return premium due to You. A Premium Transaction Charge may be applied to all such alterations, as detailed in Your schedule.
Where applicable, the Premium Transaction Charge will be added to any additional premium due to Us, or deducted from any return premium due to You. We will only charge or refund a premium provided the amount is greater than or equal to the amount detailed in Your Schedule. Where applicable, a Government Levy applies to all premium calculations.
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Alteration to Terms and Conditions: In the event of a claim we may advise you, at the time of your next renewal, of altered policy terms and conditions which increase your premium and/or excess, and/or reduce cover.
Governing Law: The laws of Ireland will apply to your policy and the Irish courts will have jurisdiction to hear any dispute regarding your policy, unless otherwise stated on your proposal form or in your policy terms and conditions. A copy of your policy is available on request.
Language: Your policy and all communications with you or by you to us will be in English.
Complaints: We aim to deliver the very highest standards of customer care. If you have any enquiry or complaint, please contact, with your policy/quote number and details:
Head of Customer Focus,
Allianz p.l.c
Allianz House,
Elmpark,
Merrion Road,
Dublin 4.
Tel: +353 1 6133000
Email: info@allianz.ie
Ombudsman Scheme: If your complaint is not resolved to your satisfaction and you remain dissatisfied with our final response to your complaint you can refer your complaint to:
(1) The Financial Services Ombudsman, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2.
1890-882090 (locall), +353 1 6620899 (tel), +353 1 6620890 (fax),
email - enquiries@financialombudsman.ie website - www.financialombudsman.ie and/or
(2) Insurance Information Services - Irish Insurance Federation, 39 Molesworth Street, Dublin 2
+353 1 6761914 (tel), +353 1 6761943 (fax), email - iis@iif.ie website - www.iif.ie
Compensation: Please note that in the event of Allianz being unable to pay a claim, you may be entitled to compensation from the Insurance Compensation Fund in Ireland.
