Emergency Home Assistance

Your insurance company might not be the first to come to mind when a pipe has burst or a window is broken. In fact, research from Allianz, conducted by Red C Research in October 2018, shows that 48% of those who experienced an emergency called a tradesperson first (for example a plumber or electrician), while only 14% called their home insurer first. The research, commissioned by Allianz and conducted by Red C Research amongst 1,043 adults nationwide, also found that only 2% of homeowners/renters were likely to call their home insurance provider when locked out of their home.

Allianz recently launched a new feature for Allianz home insurance customers, which assists home owners and renters in certain emergency situations.

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What Do I Get?

As an Allianz home insurance customer, we are here 24/7/365 to help you out in sticky situations. Allianz covers the cost of the call out, labour, and materials (up to €300 per incident, 4 times per year*). Using Emergency Home Assistance is not a claim, so an excess does not apply and will not affect your No Claims Bonus.

*Doesn’t cover for wear and tear or any loss or liability caused by any act carried out to provide the emergency service.

Benefit of Using Allianz Emergency Home Assistance

Using Allianz emergency home assistance can save you time, money, and effort. Our main priority is your safety and preventing any further damage. We aim to have a certified tradesperson with you within 90 minutes.

How Do I Use The Service?

If you’re an Allianz customer and have an emergency situation like a water leak or a broken window, call 01 448 48 48 for assistance any time.


To learn more about Allianz Emergency Home Assistance, click here.

Allianz p.l.c. is regulated by the Central Bank of Ireland. Standard acceptance criteria and policy conditions apply.

Contact us

Call centre opening hours:
Mo-Fr: 8am-6pm | Sa: 9am-1pm