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Allianz Ireland

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Car requiring breakdown assistance

Breakdown Assistance

Breakdown Assistance is available as an optional cover on all of our Motor Policies. The Breakdown Assistance Service compliments our already established Claims Notification and Emergency Service* and is available 24 hours a day, 365 days a year.

*Accident cover is only available as standard with comprehensive policies.

To avail of Breakdown Assistance call 01 613 3990 (call operator charges may vary) from within the Republic of Ireland or 028 90 828 828 from Northern Ireland.

Breakdown Assistance Benefits

BenefitsEmergencies Covered

Driveway & Roadside Assistance

  • We will send a competent repairer/towing agent to assist you at the breakdown site.
  • We will cover the cost of towing your car to the nearest repairer or to your own garage, whichever is closest. The maximum distance covered for this towing benefit is 50KM or 30 Miles from the location of your breakdown. (PLEASE NOTE – In the extremely unlikely event that there are no repairers within a 50km/30 mile radius of your breakdown location you may be liable for additional mileage charges)
  • We will send up to 2 messages to family members or business contacts on your behalf.


  • Mechanical or electrical breakdown (e.g. flat battery).
  • Puncture that needs help to fix or wheel change.
  • Keys broken in locks or keys locked in your car.
  • Loss or theft of keys. 
  • Your car being filled with incorrect fuel type/lubricant.

Journey Continuation – Rep. of Ireland & Northern Ireland

  • Journey completion for you and your passengers up to a maximum value of €150/£100  or:
  • A free courtesy car (Class A) for up to 48 hours or:
  • Bed and breakfast accommodation where repairs require an overnight stay to a value of €35/£25 for each person. The maximum amount we will pay is €150/£100.


  • Where your car breaks down in Ireland (more than 30km from your home address) and your car cannot be repaired at the breakdown site.

Journey Continuation – Great Britain

  • A courtesy car (Class A) for up to 48 hours, to a maximum benefit of £100.
  • When repairs have been carried out on your car in Great Britain we may, with your agreement, make arrangements for you to travel and collect from the repairing garage.
  • Where your car cannot be repaired prior to your departure date, your car will be towed to your departure port. In such circumstances, arrangements will be made to return your car to Ireland and for onward towing to the nearest repairer or to your own garage – whichever is closest. The ferry company may insist that you accompany your car on its homeward journey.

With the above options you are required to provide us with details of your ferry ticket.


  • Where your car breaks down in Great Britain and your car cannot be repaired at the breakdownsite.

Please note: the above information does not reference all of the benefits, terms, conditions, limitations, exceptions and exclusions associated with Allianz Breakdown Assistance. Please take time to read our Breakdown Assistance Insert to ensure that you understand the cover provided.

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Contact Us

If you wish to report a new claim, discuss an existing claim, avail of our claims emergency services or breakdown assistance you can call us on Phone: 01 613 3990

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