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Stay Safe

Allianz Security Centre

This page provides information to assist our customers in terms of managing attempted fraud.


Allianz is committed to protecting customers against threats associated with internet and other types of digital fraud.  Here, you will find details of current security threats our customers should be aware of.

Phishing

Phishing is often used by fraudsters as a method to infect recipients with malware or obtain personal and security information for the purpose of identity theft or other financial gain. Fraudsters use email, SMS and social media messages that appear to come from financial Institutions or a legitimate businesses in an attempt to fool recipients into visiting fake websites or supplying personal financial details. Customers are recommended to exercise caution when accessing links or opening attachments in unsolicited emails – even when they appear to come from legitimate sources.

Spoofing

Financial Institutions like Allianz are frequently impersonated to add legitimacy to phishing messages or capitalize on existing customer relationships. We are aware that from time to time the Allianz company name is used to spoof emails in an attempt to secure personal or financial information from members of the public.  

Where emails received from Allianz aren’t part of an ongoing dialogue or don’t contain content consistent with Allianz Insurance business - such messages are likely fraudulent and don’t originate on Allianz systems.  For additional information on these scams and more, visit FraudSMART.

Please remember that:

  •  Allianz will never request MyAllianz logon credentials.
  • We don’t send you emails threatening closure of your www.myallianz.ie account in exchange for your personal or financial data.
  • We don’t email you to ask you to send your www.myallianz.ie or www.myallianz.co.uk self-service login details or personal information.
  • Allianz will never ask for payment details via email.

Where customers are uncertain about the origin of email correspondence or have other security concerns related to Allianz service delivery they should phone the Customer support on 01 448 48 48.

Security

Website Security

At Allianz Plc. we understand how important the security and confidentiality of your information is. Keeping customer information secure is a top priority for us. Accordingly, we ensure your personal information is safeguarded during transmission, processing, storage and access.

Allianz strives to protect your information from unauthorised access, use, or disclosure and employs a variety of physical and technical measures backed by policies and procedures designed to protect our systems and your personal information. As an example, Allianz sites offer industry standard SSL/TLS (secure socket layer & transport layer security) encryption to secure data during transmission. This enables you to transact with us online in confidence.

In instances where a personalised user experience is offered via Allianz websites we require you to authenticate securely before being authorised to carry out any tailored interactions. As a consequence a password policy, which ensures use of suitably strong passwords for users, is in place on relevant Allianz sites.

Hyperlinks

Some of the pages on this Website contain hypertext links to websites not maintained by Allianz. You are reminded that different terms and conditions of use may apply to you as a user of such websites. In addition such websites may not attain the same privacy standards that Allianz maintains.

User Responsibilities

Users are reminded they are solely responsible for maintaining the security of systems or devices used to access Allianz websites and the secrecy of any associated login credentials which may be used to facilitate personalised access. This responsibility extends to security for files users may download during website interactions.

As with access to any Internet site, Allianz cannot guarantee the privacy and confidentiality of information submitted or accessed from unsecure user systems or passing over intermediate systems on the public Internet. As such, users are strongly advised to pay particular attention to any security warnings their computer, the website or their browser may offer. You can learn more about improving your online safety and protecting your personal information by visiting www.makeitsecure.org.

In case you have any questions about your privacy or security at Allianz, please do not hesitate to contact:

Direct Operations Manager - Direct Insurances, Allianz House, Elmpark, Merrion Road, Dublin 4.

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