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Pupil Personal Accident FAQs

Man with a question about school insurance

Find answers to most frequently asked questions about Allianz Pupil Personal Accident here.


 

General Queries

Option A: All pupils on the school roll participate in the scheme with the same type of cover, either School Activities cover or 24-hour cover.
 

Option B: Parents or guardians can select the preferred level of cover for their child, choosing between School Activities cover or 24-hour cover. Participation can range from one pupil to all pupils in the school.

Please note that pricing varies based on the chosen option and between Primary and Secondary Schools. For more details, please refer to the Cover Information page.

 

School Activities Only Cover: covers pupils during any school activity taking place with the full knowledge and authority of the school and including direct travel to and from such activities 
 

24 Hour Cover: covers pupils 24 hours a day, 365 days a year for both school activities and social, domestic and pleasure activities.

Bodily Injury caused solely by accidental violent and visible means, external to the body  i.e. an injury as a result of an
accident rather than a strain where no actual accident took place.

Yes, you can pay by cheque or bank transfer.

Payment can be made by Credit /Debit Card, Cheque / Bank Draft or EFT (Electronic Fund Transfer).

Allianz Bank Details for Electronic Fund Transfer

Account Name: Allianz plc 43970533

Name of Bank: Bank of Ireland, Ranelagh, Dublin 6

Account Number: 43970533

IBAN: IE33 BOFI 9001 7243 9705 33

BIC: BOFIIE2D

Sort Code: 90-01-72

or send a cheque payable to'

Allianz, House

Elmpark, Merrion Road

Dublin 4

D04 Y6Y6

*When making payment please ensure to include the policy number

The online discount is only applicable for purchases made through our website.
  1. Please visit https://www.allianz.ie/products/schools/pupil-personal-accident.html and click the “BUY NOW” button.
  2. Please confirm your school level (Primary or Secondary) when prompted.
  3. You will be redirected to the Compliance page. Proceed to the next page with three action options.
  4. Please Choose “RENEW YOUR EXISTING POLICY.”
  5. A short form will appear. Enter your current policy number (found in the “subject” of this email) and complete your purchase order.
  6. Proceed beyond the “YOUR QUOTE SUMMARY” page and confirm your payment method to ensure your renewal instructions are received.
  7. A pop-up window will appear summarising your purchase and you will receive a confirmation email shortly after submitting your renewal request. Please save or print both, as they contain the reference number needed to add more pupils to your policy during the year.
  8. Your renewal papers will follow shortly in the post.
We need your school level (either Primary School (including Special Schools) or Secondary School), school name, full
address (Eircode inclusive), name of a contact person, school email address, school phone number, school roll number
and, if you are renewing your current policy, you also need to provide your Pupil Personal Accident policy number. No
Password is needed. You will also need to choose the number of pupils to go on cover and the level of cover required
(i.e. Option A - Common Cover, Option B - Optional Cover).

Upon renewing or purchasing cover, you will receive a reference number. This number will appear on the confirmation page printed after completing your online application and will be included in an email sent to the school email address provided during the application.

  1. Please visit https://www.allianz.ie/products/schools/pupil-personal-accident.html and click the “BUY NOW” button.
  2. Please confirm your school level (Primary or Secondary) when prompted.
  3. You will be redirected to a page with three action options.
  4. Please choose “ADD A PUPIL TO YOUR EXISTING POLICY.”
  5. A short form will appear, requesting information such as the School Roll Number and your Reference Number.
  6. Complete your additional order as desired.
  7. To confirm cover, finalise the process by selecting the payment method option.

 

  1. Please visit https://www.allianz.ie/products/schools/pupil-personal-accident.html and click the “BUY NOW” button to start the process.
  2. Please confirm your school level (Primary or Secondary) when prompted.
  3. You will be redirected to a page with three action options
  4. Please choose “buy a new policy.”
  5. Please fill out the short form to the best of your knowledge.
  6. On the next page, select your preferred “Cover Option.”
  7. The following page will provide you with a quote for your policy.
  8. Please select your preferred payment method to confirm cover and finalise the purchase.
  9. A pop-up window will appear summarising your purchase and you will receive a confirmation email shortly after submitting your renewal request. Please save or print both, as they contain the reference number needed to add more pupils to your policy during the year.
  10. Your New Business will follow shortly in the post.

 

Yes, however, as this is a Personal Accident Policy only, we would recommend that a Travel insurance policy is
arranged for trips abroad to cover illness, lost baggage etc.
Allianz will pay insured expenses which are not recoverable from any other source, until the need for care has ceased (subject accident occurying).
Yes, horse/pony riding is covered. However horse/pony racing/jumping is excluded (unless in connection with School
Activities).

If a pupil moves to another school offering the same level of Allianz Pupil Personal Accident Policy cover as their previous school, the coverage can be transferred.

To complete the transfer, please contact us at 01 613 3700 and/or email us at [email protected]. Please note we require written confirmation from the pupil's previous school verifying they had the same level of cover.

Yes, the cover is worldwide. However, since this is a Personal Accident Policy only, we recommend arranging separate Travel insurance for trips abroad to cover additional risks such as illness, lost baggage, etc.

No - All fighting is excluded (including, but not limited to Boxing, mixed martial arts and/or any martial art involving
combat with an opponent) unless it is connected with School Activities.

 

Payment can be made by Credit /Debit Card, Cheque / Bank Draft / Postal Order or EFT (Electronic Fund Transfer)

Allianz Bank Details for Electronic Fund Transfer

Account Name: Allianz plc

Name of Bank: Bank of Ireland, Ranelagh, Dublin 6

Account Number: 43970533

IBAN: IE33 BOFI 9001 7243 9705 33

BIC: BOFIIE2D

Sort Code: 90-01-72

Claims Queries

Yes, the claim form should be sent in at the time of the initial accident, following the first treatment of the injury. If
more treatment is likely to be required, please note this on the claim form.
After an insured accident, Allianz will pay insured expenses, which are not recoverable from any other source, until the
need for care has ceased (subject to the policy limit of €50,000 each).
Yes, once they occur as a direct result of an insured accident and the pupil has been referred by their medical
practitioner.
Settlement cheques are typically issued within two weeks of a claim being received (this can vary depending on the
type of claim).

The parent/guardian completes the claim form (claim form available from our Pupil Personal Assistance Claims Page
or can be sent out on request.)

  • The claim form will be signed by the parent/guardian and will also need to be signed by the School principal.
  • If the Policy is on an Option B basis, the principal will have to check their records to ensure the pupil is
    covered and the type of cover applicable (i.e. 24 hour or School Activities only cover).
  • The claim form should then be sent to Allianz along with any accompanying medical or dental receipts. If
    there are likely to be additional expenses as a result of the accident, please send a note with the claim stating
    that and we will keep the claim open. All correspondence should contain the policy or reference number
    together with the School phone number and sent to:

Pupil Personal Accident Claims Department
Allianz House
Elmpark
Merrion Road
Dublin 4
D04 Y6Y6

Alternatively, you can send claim documentation via email to [email protected]