At Allianz we want to make it easy for you to get the information you need, to renew your policy and to access MyAllianz which enables you to manage your insurance online at a time that suits.
MyAllianz is only available to customers who are directly insured with Allianz. As a MyAllianz user you can:
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|
Emergency Assistance Service -
Motor and Household Assistance |
Phone: 01 613 3990 Opening Hours: 24 hours a day, 365 days a year |
| Motor Claims - notifications |
Phone: 01 613 3990 Opening Hours: 24 hours a day, 365 days a year |
| Motor Claims - existing |
Phone: 01 613 3939
Opening Hours: Monday to Friday 9am - 5pm |
| Windscreen Claims |
Contact one of our preferred repairers. Autoglass: 1850 363 636
|
|
Property Claims - notifications
and existing claims |
Phone: 01 613 3377
Opening Hours: Monday to Friday 9am - 5pm |
|
Pet Claims - notifications and
existing claims |
Phone: 01 613 3990 Opening Hours: Monday to Friday 9am - 5pm |
| Allianz Travel Emergency Assistance |
Handled by Allianz Global Assistance Phone: 00 353 1 6373686
Opening Hours: 24 hours a day, 365 days a year |
|
Travel Claims - notifications and
existing claims |
Handled by Allianz Partners Phone: 00 353 1 619 3682 |
| Litigated Claims |
Phone: 01 613 3992 Opening Hours: Monday to Friday 9am - 5pm |
| Non-Litigated Claims |
Opening Hours: Monday to Friday 9am - 5pm |
If you have a breakdown emergency, freefone 1800 77 99 99 or +353 1 613 3990 from a landline (call operator charges may vary) within the Republic if Ireland or 0800 62 61 92 from Northern Ireland.
If you would like to find out more about Allianz Breakdown Assistance please call 01 448 48 48.
For information on our complaints procedure, claims appeals or to submit a complaint online, click here.
Allianz is committed to giving you the best possible customer care. If something goes wrong, please tell us about your concerns. We will do our best to put things right and improve our service for you in the future.
To submit a complaint online, click here.
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| Webchat |
Please click the "Need Help?" symbol to the right of your screen to access our webchat service. Opening hours: 9am - 5pm Monday to Friday. |
|
Send us a document or
attachment |
If you need to send us an attachment please email
SendUsDocuments@allianzdirect.ie. Please include your name, mobile number and policy number. |
| Phone |
In the Republic of Ireland, phone: 01 448 48 48 Outside Republic of Ireland, phone: 00 353 1 448 48 48 Opening Hours: Monday to Friday 8am - 6pm and Saturday 9am - 1pm. |
| Freepost |
Allianz
Direct Division PO Box 48 48 Freepost Dublin 4 |
| Dublin HQ |
Allianz Ireland Allianz House
|
Opening Hours: Monday to Friday 9am - 5pm
Customers who have an appointed Insurance Broker should contact their Insurance Broker.
Opening Hours: Monday to Friday 9am - 5pm
Customers who have an appointed Insurance Broker should contact their Insurance Broker.
Opening Hours: Monday to Friday 9am - 5pm
Customers who have taken a policy through EBS should contact above.
Opening Hours: Monday to Friday 9am - 5pm
Customers who have taken a policy through PTSB should contact above.
At Allianz we are here to support and work with those needing additional customer supports. Please click here to see how we can help.
Cancelling within your Cooling off period (14 working days from the start of your policy)
Your policy will be cancelled from the start date (as if it never existed). You will receive a full refund, provided no claim has been made, and no cancellation charge will apply.
Cancelling after your Cooling off period.
Your policy will be cancelled from your chosen date. A cancellation charge may apply, and any refund due will be calculated and returned to you.
How do I cancel my policy?
You can cancel your policy quickly and easily by completing our online cancellation form here. Once you submit your request, we will process your cancellation and confirm once this is complete.
Alternatively, you can contact us directly on 01 448 48 48, and a member of our team will help you with your cancellation. Our opening hours are Monday to Friday 8am - 6pm and Saturday 9am - 1pm.
