Call us at: 01 448 48 48         Mon-Fri: 8am-6pm | Sat: 9am-1pm

Allianz Ireland

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Allianz Ireland Terms and Conditions


Community Guidelines

We look forward to connecting with you on our online communities. To ensure a cordial environment we ask you to take note of the following guidelines and advice and to act upon them.

General

The following community guidelines apply to the official Allianz Ireland Facebook channel, Twitter channel, Google+ channel, YouTube channel, and the Allianz Blog.

You may at times wish to communicate with us using these Social Media channels. Our Social Media team will aim to respond to your queries as soon as possible during normal business hours.   

If you have any queries in relation to your insurance policy, please feel free to contacts us on the following numbers:

Allianz Direct Customers

Republic of Ireland 01 448 48 48
Northern Ireland 028 90 828 828

Open Monday to Friday (9am-5pm) and Saturdays (9am-1pm)

Non Allianz Direct Customers

Republic of Ireland 01 61 33000
Northern Ireland 028 90 895 600

Open Monday to Friday (9am-5pm)

Where you communicate with us via Social Media channels, we may at times require  more information to answer your query, in which case we will ask you, where applicable, to send us a private message. If you reside in the Republic of Ireland e-mail us at info@allianzdirect.ie. If you reside in Northern Ireland please e-mail us at info@allianz-ni.co.uk

To protect your privacy and personal data, where you wish to make a formal complaint we will refer you to our Customer Focus department whose details are available here as we will not be in a position to respond to you via our Social Media Platforms.

Please refrain from posting any of your personal insurance information on our online communities. Our online communities are open to the public meaning that anyone can see your posts and, depending on the channel, your posts may appear in search engines results.

We cannot discuss specific product details on our Social Media forums. Where you wish to discuss any Allianz Insurance product, you can get in touch with us using the contact details provided above

Moderation

We welcome community members posting comments and queries in a reasonable and well mannered way. Our social media team will remove posts that are deemed to be:

Harassing, abusive, threatening, defamatory, or obscene, false, fraudulent, deceptive or misleading; unrelated to topics discussed on the channel or unrelated to Allianz and its products; in violation of any intellectual property rights or in violation of any law or regulation.

Remember community member posts may not reflect the opinions or ideals of Allianz. We do not confirm the accuracy of any statement or product claims made by members on our channels, and do not endorse any opinions made by community members expressed on our channels.

Privacy

Remember when visiting an external website you are subject to the terms and conditions of that particular website.

While you are on the Allianz.ie website you are subject to the terms of Allianz Ireland’s Privacy Policy and general terms and conditions.

While you are on the Allianzni.co.uk website you are subject to the terms of Allianz Northern Ireland’s Privacy Policy and general terms and conditions.

Contact Us

Contact Us

Direct Sales & Customer Service:
Phone: 01 448 48 48
E-mail us
More contact information
Mon-Fri 8am-6pm | Sat 9am-1pm

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