As the tool is hosted by Allianz SE, both our local Allianz Ireland fair processing notice ‘FPN’ as well as the Allianz SE FPN (which can be found when you access the tool) will apply to the processing of your data.
If you would prefer not to use our reporting tool, you may send your concerns or via post/courier to the following address:
For the Attention of the Head of Compliance,
Allianz examines all submitted messages and ensures that they remain confidential and that all involved parties are treated equally. Please be advised that your message can only be investigated if it contains sufficient information. Hence, we ask you to provide as much detail as possible. If you do not have access to detailed information, however, this should not prevent you from voicing your concerns. When you submit a report, we will confirm receipt of this within 7 days where you have provided contact details. It is useful for our investigations team if you provide your name and/or an e-mail address when submitting a report. This enables us to contact you in case we have any follow-up questions, and to keep you updated on the progress of the investigation. If you would prefer to remain anonymous, however, we will respect your decision and your concern will still be investigated.
Allianz does not tolerate retaliation in any form against anyone who submits a report in good faith. This remains the case even in cases where an investigation does not confirm the allegations made.
Your information will be treated confidentially. We take appropriate steps to make careful use of all information received, and to safeguard the interests of all involved persons. All data provided is processed in accordance with applicable data privacy requirements.
Please note that this reporting channel is not intended for complaints that do not reflect an act of wrongdoing or a violation of external or internal corporate rules. Complaints relating to an insurance policy, or to any of our services, should be sent via the appropriate point of contact.