At Allianz, we are stronger together. We lean on our strong values and principles. We treat each other with respect, we act with integrity, are transparent and tell the truth. We give the highest priority to compliance with legal requirements and internal regulations. When violations are detected at an early stage, appropriate actions can be taken to prevent or mitigate damages to customers, employees, business partners and the company itself.
If you have information about an act of wrongdoing or violation of rules at Allianz, you can report your concerns by contacting us via email to firstname.lastname@example.org or via post/courier to the following address:
For the Attention of the Head of Compliance,
Allianz examines all submitted messages and ensures that they remain confidential and that all involved parties are treated equally. Please be advised that your message can only be investigated if it contains sufficient information. Hence, we ask you to provide as much detail as possible. If you do not have access to detailed information, however, this should not prevent you from voicing your concerns. When you submit a report, we will confirm receipt of this within 7 days where you have provided contact details. It is useful for our investigations team if you provide your name and/or an e-mail address when submitting a report. This enables us to contact you in case we have any follow-up questions, and to keep you updated on the progress of the investigation. If you would prefer to remain anonymous, however, we will respect your decision and your concern will still be investigated.
Allianz does not tolerate retaliation in any form against anyone who submits a report in good faith. This remains the case even in cases where an investigation does not confirm the allegations made.
Your information will be treated confidentially. We take appropriate steps to make careful use of all information received, and to safeguard the interests of all involved persons. All data provided is processed in accordance with applicable data privacy requirements.
Please note that this reporting channel is not intended for complaints that do not reflect an act of wrongdoing or a violation of external or internal corporate rules. Complaints relating to an insurance policy, or to any of our services, should be sent via the appropriate point of contact.