BREAKDOWN ASSISTANCE

Breakdown Assistance is available as an optional cover on all of our Motor Policies.


The Breakdown Assistance Service is available as an optional extra on our policies for an additional premium and compliments our already established Claims Notification and Emergency Service*. It is available 24 hours a day, 365 days a year.

*Accident cover is only available as standard with comprehensive policies.
To avail of Breakdown Assistance call 01 613 3990 (call operator charges may vary) from within the Republic of Ireland or 
028 90 828 828 from Northern Ireland.
 

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Benefits
Emergencies Covered

Driveway & Roadside Assistance

  • We will send a competent repairer/towing agent
    to assist you at the breakdown site.

  • We will cover the cost of towing your car to the nearest petrol station, or your electric vehicle to the nearest electric vehicle charge point, or your home charge point, whichever is closest. (PLEASE NOTE – In the extremely unlikely event that there are no repairers within a 50km/30 mile radius of your breakdown location you may be liable for additional mileage charges)
  • We will send up to 2 messages to family
    members or business contacts on your behalf.
  • Mechanical or electrical breakdown (e.g. flat battery).

  • Puncture that needs help to fix or wheel change.

  • Keys broken in locks or keys locked in your car.

  • Loss or theft of keys.

  • Your car being filled with incorrect fuel type/lubricant.
  • Your car runs out of fuel or your electric vehicle runs out of battery.
  • Your car is involed in an accident.
  • Your car runs out of fuel or your electric vehicle runs out of battery.

Journey Continuation – Rep. of Ireland & Northern
Ireland

  • Journey completion for you and your passengers
    up to a maximum value of €150/£100 or:

  • A free courtesy car (Class A) for up to 48 hours or:

  • Bed and breakfast accommodation where
    repairs require an overnight stay to a value of
    €35/£25 for each person. The maximum amount
    we will pay is €150/£100.
  • Where your car breaks down in Ireland (more than
    30km from your home address) and your car cannot
    be repaired at the breakdown site.

Journey Continuation – Great Britain

  • A courtesy car (Class A) for up to 48 hours, to a
    maximum benefit of £100.

  • When repairs have been carried out on your car
    in Great Britain we may, with your agreement,
    make arrangements for you to travel and collect
    from the repairing garage.

  • Where your car cannot be repaired prior to your
    departure date, your car will be towed to your
    departure port. In such circumstances,
    arrangements will be made to return your car to
    Ireland and for onward towing to the nearest
    repairer or to your own garage – whichever is
    closest. The ferry company may insist that you
    accompany your car on its homeward journey.
  • Where your car breaks down in Great Britain and
    your car cannot be repaired at the breakdown site.
With the above options you are required to provide us
with details of your ferry ticket.
 
*Minimum premium of €284 applies.