Everything about emergency home assistance

Your insurance company might not be the first to come to mind when a pipe has burst or a window is broken. In fact, research from Allianz, conducted by Red C Research in October 2018, shows that 48% of those who experienced an emergency called a tradesperson first (for example a plumber or electrician), while only 14% called their home insurer first. The research, commissioned by Allianz and conducted by Red C Research amongst 1,043 adults nationwide, also found that only 2% of homeowners/renters were likely to call their home insurance provider when locked out of their home.

Because of that research Allianz takes pride in their Emergency Home Assistance feature for Allianz home insurance customers, which assists home owners and renters in certain emergency situations. Check out Allianz Home Insurance Help and Support Hub for frequently asked questions.

Allianz p.l.c. is regulated by the Central Bank of Ireland. Standard acceptance criteria and policy conditions apply.

Information correct as at 10/10/2025