Information Security

  • www.allianz.ie

    Across our business, we will only collect, store and use your personal information for defined purposes. The information you provide will be kept confidential and only used in line with our Data Protection Policy. We will never sell your personal information to third parties.

    Allianz Online We consider your right to privacy and data security as a primary concern. That's why, when you visit us, we help you maintain control over your personal data on the Internet. Allianz only asks forspecific types of personal information, for example, we request information from you when you:

    1. Request a quote
    2. Purchase a policy
    3. Renew your policy online
    4. Provide feedback in an online survey
    5. Complete an employee application form
    6. Enter our competitions
    7. Rate our service
    8. If you have any problems / wish to notify us of a complaint
    9. Subscribe to our mailing list
    10. Set up Allianz user accounts for services and/or notifications

    Allianz Plc. collects IP (Internet Protocol) addresses from visitors to our website. An IP address is a numerical label assigned to each device connected to a network that uses the Internet Protocol for communication.  This may allow identification of the source host or network location of users and may be considered personal data if linked with other user data. Allianz Plc. uses this data for analysing trends and gathering statistics which helps us understand customer usage and improve the customer experience.

    We will not infringe on your privacy while using our website. Please see our Data Protection Policy for full information on collection and use of personal information.

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  • Cookies

    General

    We use cookies on our sites as they help us understand how you and others use our website, letting you navigate between pages effectively, remembering your preferences and generally improving your browsing experience and experience when you visit our website. By using cookies, we can make it easier for you to do many things, such as managing your accounts, policies or login details, and applying for products and services. They also help applications hosted on our sites to function more efficiently and enhance your user experience of our sites across a range of devices. Allianz don't use cookies to track your Internet usage, however we do allow our 3rd party providers to track your Internet usage and to record your preferences. This helps tailor the advertisements you see on third party sites by understanding what interests you on our site. By learning how you arrive at our site, we can improve the customer journey and how you personally interact with Allianz. We will not sell or distribute cookie information to any third parties for other purposes than outlined below.

    What are Cookies

    Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites and web applications work, or work more efficiently, as well as to provide information to the owners of the site or provide a more personal interactive experience based on particular stored parameters.

    Types of Cookies in use

    We use various types of cookies on this site. These cookie types, along with their purpose, are listed below. By using our website, you agree that our site cookies can be placed on your computer/device.

    Please note: Cookies must be enabled in order to use access restricted areas of our websites.

    Cookie typeCookie purpose
    Strictly Necessary Cookies

    These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

    You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

    Functional Cookies

    These cookies allow a website to remember choices you make (such as user name, language or region you are in) and tailor the website to provide enhanced features and content for you. These cookies can also be used to remember changes you've made to text size, font and other parts of pages that you can customise. They may also be used to provide services you've asked for such as watching a video or commenting on a blog.

    The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you've previously made or personalise your browsing experience.

    Performance Cookies

    These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

    All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

    Targeting and advertising Cookies

    These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

    They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

    Third Party

    We use a number of different third party persistent cookies, each is described in the table below.

    To opt-out of these services provided by our  3rd party providers which use persistent cookies, you will need to delete them from your specific browser. Please refer to the specific browser information, as per the above links, on how to disable or delete cookies.

    Cookies List

    Cookie Name/TypeDescription

    Google

    (Analytical)

    These cookies enable us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we are able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, app usage and the path you take through the site. By monitoring this information we are able to make improvements to our sites. This information is anonymous and does not record personal information about users. This information is collected solely for the purpose of improving usability and browsing experience of the site.

    Type: Performance Cookies

    Privacy Link:http://www.google.com/intl/en/policies/privacy/

    Expiry: 13 months

    Opt-Out: You need to delete or disable the cookies within your specific browser settings.

    Google Re-marketing

    These cookies enable us to reach people who previously visited our website with the right advertising message across other websites or display networks. This is done through a unique identifier that is stored within specific Cookie in your browser. Cookies themselves contain no personally identifiable information.

    Type: Targeting Cookies

    Privacy Link: https://www.google.com/intl/en/policies/privacy/

    Expiry: 13 months

    Opt-Out: You can opt out of cookies using our Privacy Tool. If you have previously agreed to these cookies and want to remove them from your device you need to delete or disable the cookies within your specific browser settings. If you wish to turn off advertising personalization you can do that here: https://www.google.com/settings/ads

    Google Marketing

    Google Marketing Cookies (Campaign Manager, Ad Manager, Google Ads, Google Optimize) are used to optimize your experience and track performance of our advertising efforts on our websites. This is done through a unique identifier that is stored within specific Cookie in your browser. Cookies themselves contain no personally identifiable information.

    Type: Targeting & Performance Cookies

    Privacy Link:https://www.google.com/intl/en/policies/privacy/

    Expiry: 13 months

    Opt-Out: You can opt out of cookies using our Privacy Tool. If you have previously agreed to these cookies and want to remove them from your device you need to delete or disable the cookies within your specific browser settings. If you wish to turn off advertising personalization you can do that here: https://www.google.com/settings/ads

    iJento

    (Tracking)

    These cookies enable us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we are able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, app usage and the path you take through the site. By monitoring this information we are able to make improvements to our sites. The information collected by iJento is anonymous. This information is collected solely for the purpose of improving usability and browsing experience of the site.

    Type: Performance Cookies

    Privacy Links:

    https://fospha.com/privacy-policy/

    https://fospha.com/cookie-policy/

    Expiry: 13 months

    Opt-Out: You need to delete or disable the cookies within your specific browser settings.

    Addthis

    (Sharing Web Content on Social Media sites)

    These cookies provide links to social networking sites, such as Facebook and Twitter. This makes it easier for you to share any of our web content that you like with various contacts or followers you have in a private or public group on various social media websites. These cookies do not record personal information about users.

    Type:  Functional & Targeting Cookies

    Privacy Links:

    AddThis privacy policy – http://www.addthis.com/privacy/privacy-policy

    AddThis Opt-out page - http://www.addthis.com/advertising-choices

    Facebook’s policy on cookies - https://www.facebook.com/policies/cookies/

    How twitter uses your cookies –http://www.twitter.com/privacy

    Expiry: 13 months

    Opt-Out: You need to delete or disable the cookies within your specific browser settings.

    Allianz.ie (ASP.Net)

    These cookies are necessary for MyAllianz and rating applications to work and allow you to login securely, manage your account, policies, and applying for products and services. Disabling these cookies will prevent our websites from working and not allow us to provide necessary services to you.

    Type: Strictly Necessary Cookies

    Privacy Link: Data Protection

    Expiry: Session - these cookies are automatically invalidated upon closing your browser.

    Opt-Out: You need to delete or disable the cookies within your specific browser settings. However, due to the nature of these cookies, they will be set in your browser every time you login to MyAllianz or apply to any of our products.

    OneTrust

    These cookies are necessary for Allianz websites to remember your cookies consent and preferences.

    Type: Strictly Necessary Cookies

    Privacy Links: https://www.onetrust.com/privacy/

    Expiry: 12 months.

    Opt-Out: You need to delete or disable the cookies within your specific browser settings.

    NOW Interact

    (Tracking)

    NOW Interact provides a solution that makes it possible to identify and recognise different browsing behaviours and surfing patterns by use of cookies on www.allianz.ie.

    NOW Interact does not capture any personal customer data with the single exception of the browser’s IP address.

    Type: Functional Cookies

    Privacy Links: http://www.nowinteract.com/privacy-policy

    Expiry: 13 months

    Opt-Out: You need to delete or disable the cookies within your specific browser settings.

    Managing Cookies

    Some browsers allow you to set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. What this means is that you can disallow cookies from all sites except those that you trust.

    To manage website cookies effectively, you will need to refer to specific web browser information for the version you are using in order to allow, reject, disable or delete cookies. Should you choose to disable cookies, your user experience of this website and some services will be affected or be unavailable. Please be aware that if you disable cookies it may affect other users if the device is shared.

    If you would like to know more about cookies, please visit the below websites. The below links are provided merely for convenience, and are not in any way endorsed by Allianz:

    http://www.aboutcookies.org

    http://www.youronlinechoices.com

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  • Security

    Website Security

    At Allianz Plc. we understand how important the security and confidentiality of your information is.  Keeping customer information secure is a top priority for us. Accordingly, we ensure your personal information is safeguarded during transmission, processing, storage and access. 

    Allianz strives to protect your information from unauthorised access, use, or disclosure and employs a variety of physical and technical measures backed by policies and procedures designed to protect our systems and your personal information.  As an example, Allianz sites offer industry standard SSL/TLS (secure socket layer & transport layer security) encryption to secure data during transmission. This enables you to transact with us online in confidence.

    In instances where a personalised user experience is offered via Allianz websites we require you to authenticate securely before being authorised to carry out any tailored interactions. As a consequence a password policy, which ensures use of suitably strong passwords for users, is in place on relevant Allianz sites.

    Hyperlinks

    Some of the pages on this Website contain hypertext links to websites not maintained by Allianz. You are reminded that different terms and conditions of use may apply to you as a user of such websites. In addition such websites may not attain the same privacy standards that Allianz maintains.

    User Responsibilities

    Users are reminded they are solely responsible for maintaining the security of systems or devices used to access Allianz websites and the secrecy of any associated login credentials which may be used to facilitate personalised access. This responsibility extends to security for files users may download during website interactions.

    As with access to any Internet site, Allianz cannot guarantee the privacy and confidentiality of information submitted or accessed from unsecure user systems or passing over intermediate systems on the public Internet. As such, users are strongly advised to pay particular attention to any security warnings their computer, the website or their browser may offer.  You can learn more about improving your online safety and protecting your personal information by visiting www.makeitsecure.org.

    In case you have any questions about your privacy or security at Allianz, please do not hesitate to contact:

    Direct Operations Manager - Direct Insurances, Allianz House, Elmpark, Merrion Road, Dublin 4.

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  • Document last updated: 2019-05-28 11:10 AM

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