Prevention is always better than cure, so taking these steps may help protect your home.

  • Put away garden furniture and loose items
  • Secure gates and shed doors
  • Check your roof for loose tiles
  • Bring pets indoors
  • Park cars close to buildings and avoid to park near or under trees
  • Draw blinds on windows to protect against the possibility of shattered glass
  • Prepare for the possible loss of power with power banks and batteries to charge essential devices
  • In a blackout, mobile devices, battery powered lights and torches can provide a light source. We discourage the use of candles, as left unattended they can create more potential damage such as a fire
  • Always make sure you and everyone around you is safe.
  • Check for hazards such as fallen power lines or unstable structures near or around your home. 
  • Document the damage that will be relevant for your claim. Take clear photos and videos of all affected areas as soon as it is safe.
  • If you are capable of making temporary repairs, you should do what you can to prevent further damage only if it safe to do so.
  • If you have an emergency, contact the Home Emergency Assistance. This service is available 24/7 365 days a year. 
  • Lastly, you must contact us as soon as possible to notify us of your claim. If you have a home insurance policy with Allianz, the best way to report a loss is to log a claim through MyAllianz (Allianz Direct Customers only) or you can also call us on 01 613 3990 and one of our experienced claims advisors will be on hand from 9am-5pm Mon-Fri.