As an Allianz home insurance customer, we are here 24/7/365 to help you out in sticky situations. We will cover the cost of the call out, labour, and materials (up to €300 per incident, 4 times per year*).
Here's an example:
You discover a burst pipe in your kitchen, causing water to leak onto the floor.
You immediately contact your insurance provider to report the emergency and request assistance.
The insurance company arranges for a plumber to visit your home to assess and repair the damage.
Since the total cost of the call-out, labour, and materials is €300, your insurance policy covers the entire amount for this incident.
This incident counts as one of the four covered incidents for the year. You still have three more incidents that can be covered under the same terms. In the event that the cost of the repair exceeds the maximum amount, you may have to pay the difference. Our provider will make you aware of this and will provide you with the estimate of work, invoices and receipts.
Using Emergency Home Assistance is not a claim, so an excess does not apply and it won’t affect your No Claims Bonus.
*Doesn’t cover for wear and tear or any loss or liability caused by any act carried out to provide the emergency service.