We acknowledge receipt of your complaint and thank you for reaching out to us through our webform to share your concerns. We want to assure you that we take all feedback seriously and are committed to addressing your issue promptly. We will begin investigating your complaint and details of our complaint handling procedure are available at www.allianz.ie. Please note that if your submission was made outside of our regular business hours, the timeline for investigating your complaint will start on the next business day. We appreciate your patience and understanding as we work to resolve your concerns. Should you have any further questions or require additional information, please do not hesitate to contact our Allianz Direct Team at Phone: 01 448 48 48 (lines open Monday to Friday 8am - 6pm and Saturday 9am - 1pm). Thank you for giving us the opportunity to improve our services. Allianz plc
