Breakdown Assistance FAQs

Our most Frequently Asked Questions about Allianz Car Insurance Breakdown Assistance.

Allianz Breakdown Assistance provides you with on site roadside support in the event of a breakdown. This ensures a hassle free recovery with the aim of getting you back on the road as quickly as possible.

We supply a complete breakdown assistance service as an optional extra to our car insurance policyholders. With our breakdown assistance you get peace of mind, knowing that your breakdown will be handled efficiently so you and your passengers can get home safely.

Learn more about Breakdown Assistance here.

A trusted and competent repairer will be sent to assist you. We will also cover the cost of towing your car to the nearest garage or to your own garage, whichever is the closest, as long as the garage is within 50km/30m from the location of your breakdown. If the garage you wish to go to exceeds this distance we can offer specially negotiated rates to get you there at your own cost. Where your car runs out of fuel or your electric vehicle runs out of battery, we will tow your car to the nearest petrol station or electric charge point, or your home charge point, whichever is closer.

We will also relay two messages to family members or business contacts on your behalf to ensure colleagues and loved ones are informed of your situation.

Journey completion for you and your passengers up to a maximum value of €150/ £100.


Free courtesy car (class A) for up to 48 hours.


Bed & breakfast accommodation when repairs require an overnight stay to a value of €35 per person or to a maximum of €150/ £100.

Allianz breakdown assistance covers all mechanical and electrical breakdowns, punctures and wheel changes and if your car is involved in an accident.

You are also entitled to assistance if your electric car runs out of battery, your key breaks in your lock or if your keys are locked into your car.

We understand that breakdowns can be a common occurrence that's why we offer 4 call-outs in any one period of insurance.
You can avail of the Allianz Breakdown Assistance service in the Republic of Ireland, Northern Ireland and Great Britain.