Claims

Who should I contact in the event of a claim or for guidance on a claim or potential claim?

Property Claims 01-6133377
Liability Claims 01-6133992
Pupil Personal Accident Claims 01-6133559

At what time/point should first contact be made?

Earliest time possible and/or first notification you receive.

What level of incident prompts a notification?

Any event or damage you feel may lead to a claim.

What is an excess?

An excess is the amount of a claim the Insured bears themselves in the event of a loss or damage etc.

What is my excess?

The standard excess that applies under the Custodian School Protection Policy is €300 each and every claim.

However, different excesses apply to the following sections:

Property – Fire, lightning & explosion nil excess
Consequential Loss, Nil excess
Money Section - €100 excess each and every claim
Staff Personal Accident Section - €125 for medical, dental and optical expenses
Public Liability & Employers Liability, nil excess

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