Home Insurance Reviews

Really like dealing with Allianz. Easy online service, very user friendly and also the staff are helpful.

easy and convenient

SIMPLE STRAIGHTFORWARD AND GREAT VALUE

House insurance was no problem, but when offered the opportunity for a quick motor quote the link did not work and kept saying answer all questions but there was no further questions to answer

Super website very helpful and user friendly

Good

Simple online process - very easy to follow.

Premium quoted today higher than that quoted earlier. Surprising

Web site very easy to use

Very easy site to navigate ..makes it easy to buy ..

Very easy to use online.

Excellent

Friendly for the most part, but quotation disabled too quickly

Easy experience

Disappointed I didn't get a further discount for having my car insurance with Allianz.

Great website, so user friendly and great staff.

I have all my insurance with allianZ 4 policies in total find them the best

Easy to use website If a question needs more attention OR missed question.... Try highlight the question more

Simple, straightforward and fast. Good value.

good

Always friendly and professional.

As good as in Australia

TERRIBLE

Clear and straightforward to get online quote.

Easy website to navigate

very easy

Very simple and easy process, very satisfied

Very easy to use this website and obtain quote and to purchase the home insurance cover. Straight forward and clear explanations, but I need to read the full policy before I know 100 per cent. Thank you.

Good

We have been with Allianz for Pet and Car insurance for several years now and their service is excellent. Thank you for your support.

Easy

Quick Service and Very good price.

Excellent on line experience

Ok

Quick

very good website

Very Helpful and efficient

Site is easy to use. Previous experience for motor insurance made it easy to choose allianz for house insurance

Very easy to follw

Excellent rates, great website with direct process and clear definitions.

Very straightforward and direct process. Postcode feature is great - other websites require you to type in your address and then cannot find the address which is a waste of time.

Overall very good. One small problem is that my surname caused problems for your online form. My surname is O'Shea. The O' caused problems so I just went with O. Surely I am not the first person in Ireland with an O' in their name. Perhaps you can look at this in the future. You'll be surprised how something that may appear a small detail to you(especially something about one's name) can annoy a potential customer. Also my insurance and mortgage providers were not on the drop down list.

Easy to use

Very good

Very good , straight forward and efficient. Many thanks.

So far, really outstanding. Very good website, clear. When I had to ask a question and also had direct contact and email queries, the people respose was outstanding professional, courteous, clear, knowledgeable

Easy to follow instructions and I got a very good quote. I will be back to try motor insurance in Feb.

Extremely straight forward and easy to navigate the web quote form and to receive an instant quote and immediately pay online. Great work team

Quick easy and no hassle

Site is very intuitive

At last an insurance company that lets you get a fast quote within a timely fashion. Your on line service is fantastic. So user friendly, what a relief.

Some of the question,s are difficult to answer. Like. Is house empty while working does this mean a proper paid job or just working in the garden.

Easy to use website. Easy to retrieve quote and to amend eg add accidental damage etc. Well done, thank you

Excellent

The process was relatively easy.

Application process was OK....price could always be better, lets see what you'll do for me next year.

The experience was excellent. Easy to fill out and quick.

Very good thanks

Website clunky and slow

Good. Easy to arrange cover. Straightforward easy to understand information. No complicated or confusing jargon.

Excellent value and Quote system very user friendly

Website is easy to use, very quick and efficient. Also rang your customer care team and spoke to Robert as this is my first Home Insurance and he talked me through everything I needed to know and how to go about process. Will be recommending to family and friends

VERY GOOD WEBSITE AND SEVICE

Easy and quick

Website was easy to navigate. Helpline person was patient and considerate. My only problem was only getting through on the helpline on my third attempt, having been cut off twice after waiting 15 min each time.

single view of the customer and website is terrific

Very usable website and best priced cover

Website kept timing out, crashing. Had to start again about 3 times.

It was really straight forward and easy to follow.

Easy to use website Quick quote Very good price

Major delays in getting through on phone to discuss details of policy and then no evidence of quote. Also would prefer booklet sent by post instead of having to go online to view and print off. Also there should be an option for me to say I want to opt out of direct marketing. I shouldn't have to write to you to say that I want to opt out

Effortless to do business with. Great website. Easy access to detailed documents

Very good and easy to use website. Many thanks.

The phone number was entered as +35386xxx in the details form. I then had to re-enter it on the payment form. It would not accept the input in that format so I had to go back through the forms to change it on the earlier form. When I went through the confirmation form the answers to the questions had all been changed. Make the number checking between forms better to avoid this.

Very quick and no problems

I am already an Allianz customer for motor insurance. I found that worked well, the process was streamlined and clear, so I've done the home insurance with the company now

Very smooth and easy process.

I was nervous as I don't often apply online but I found the system very easy to use.

Very quick and helpful

Tried to get quote for house insurance on line - would not let me enter the correct address - then said I must check the form and then ring you - I rechecked the form , made no changes and behold the quote went up by about 40 euro. So I rang - but was left on hold listening to awful music for far too long. Gave up and went elsewhere.

Excellent

Great, easy to navigate site.

Good, Quick and easy to follow

Easy to use website.

good

excellent

Getting my quote online was very straight forward and uncomplicated, top marks.

very good price value

Easy to use website and always great quotes.

Online experience was fine.

Long long form. But price good so I bought.

Excellent, competitive quote, website relatively straightforward, phone interaction pleasant

Very good so far

I had a very poor experience with Allianz today that can be summed up in a few points... Unacceptably hold time on phone I moved house to an area that would generally be accepted as a lower risk area, yet my car insurance premium increased While taking out my home insurance policy, the girl on the phone could not offer me the premium that I was quoted online.

Very easy website to use, good rates. Would recommend it to a friend

Clear language used

So far OK, however I feel I must mention that my attempt to initiate a Live Chat online took far too long and I ended up disconnecting without having my query responded to. Not the best of starts.

Excellent online quote and renewal service

Easy to use and easy to navigate website. I was able review and edit options easily

Very easy fast and great value.

Very easy to do on line

Overall good, but a bit tricky to find holiday home insurance section without searching. Price for renewing as a new policy is cheaper than a straightforward renewal so it would be nice to see a reduction in the renewal cost to reflect loyalty without having to start over again each year.

Flawless

Best quote, excellent value and prompt service

Good

Love being able to apply online for insurance. No problems so far-have just switched to Allianz

bizarre how it's cheaper to get a new quote than renewal sent out

Quick swift service excellent

Rates are extremely good, but your website is extremely fiddly and finicky. If I have a car policy, why can't you just autocomplete the details - after all - you have them already.

Excellent

great

i've never had the need to contact you re. claim, but your website is excellent so straightforward thank you

Very easy to use. No problems at all. 40 euro cheaper than previous insurer with longer payment period. Thanks.

PAINLESS

efficient

Very easy to get quote through website. Fair and reasonable quotes for car and home insurance received.

good

good and efficient

BETTER THAN MANY OTHER SITES I HAVE WORKED ON.

Very cheap

NO hassle and quick and easy sign up.

Quick and simple

Excellent service. Great prices

I was pleased to be able to complete online information and to be able to obtain an insurance policy so easily.

VERY EASY TO USE AND VERY COMPETIABLE

I have no idea if I've paid or not (despite having completed visa process - no confirmation screen or email), nor can I access the system because it is so bad at the registering process.

A very straightforward experience, well explained and user friendly.

Easy steps to complete House and Contents Insurance.

ok.

Pretty easy but your quote retrieval service was not working on Sunday - when neither were you....

Very easy to use your online quote

Very easy to follow

Helpful call centre

Best quote and simple easy forms

Very easier to use website

very easy online experience thankyou

Easy and quick

pleasant

Easy website to use and best value at this time.

efficient

Quick and easy to get quote

Extremely efficient, straight forward and self explanitory.

Very user friendly website and good price for contents insurance

Quick and Simple

good

very good expierance easy to understand

Good

helpful and efficient with competitive quote.

Good and easy to use

Not clear on policy need to follow up

Good website

Straightforward process, webpage clear and efficient.

Happy

Good

Good, quick and easy

Easy instructions

Easy to apply, and price is very competitive.

Online process very easy to use.

Great Front End, easy to navigate and to use.

Cheapest quote this year

Your customer agent was a gentleman who made my experience easy and straight forward.

I had trouble setting up some policies on line ..I was told I had to do

It was ok

always professional and friendly

Can't register my account as I have a UK mobile number and your website can't cope with that. Very poor.

Efficient service. Associate on phone was very helpful

The girl that set up both my policies absolutely brillant

Excellent no problems

Took a home insurance policy with Allianz as we already had a motor policy and quote was favourable but when we received motor renewal it had gone through the roof so got much better quote from cseveral other companies...beware of renewal notices and shop around

Painless

Efficient service

Very professional . I didnt feel intimidated they listened to what I wanted. Not what they wanted to give me. My allianz is very easy to use and would recommend

Could be better

ok, still waiting on refund cheque

Our first time with Allianz. Both motor and house quotes were very competitive, hence our moving to Allianz.

very good price saved 170 euro when i changed to allianz and better policy thank you.

excellent service

Allianz direct very quick and reasonable quotes. rang customer service for advice very helpful

Easy to use website and very clear

straightforward

Very Good

VERY EASY TO NAVIGATE SITE GREAT PRODUCT

Easy to do business with

Very Intuitive and Straightforward

WEB SITE EASY TO USE ..

Very pleased with quote online, website very easy to navigate, simple to fill in details. Extra help on Phone call to Emily was excellent. Very friendly.

great

Found experience very easy and quick. Website and instructions very clear and concise. Overall excellent.

Got quote on line which was quick and easy

New customers but overall very happy with the service.

The first in top .....

A very good experience all round staff were very good and attentive and listened to my request.

should be a 5 as phone and online services were very good but had proble getting address recognised, thus had to complete process on the phone. Likewise we switched my mother in law to Allianz and we had address proble( this time with phone service, not changing address despite us telling her she was recording it incorrectly)

I have been with Allianz forovr 30 years for car and home insurance. I have found any staff that I have contaced for whatever reason has dealt with any of my queries in a friendly business like way. I would have received confirmation of any request within a few days. I can never ever recall having to follow up on any request. It has always been done as I requested. Thanks to all.

Good discount offered when pushed

Phoned to arrange house insurance on new rental property. Got documentation out a few days later was disappointed and concerned that agent had proceeded to reinsure our old rental property. Had I not noticed the error I would have been uninsured and potential risk. Caused me concern until I had opportunity to phone back the next day point out error and have the correct details registered. Agent who arranged the amendment was very helpful.

Excellent

Unable to access my account online due to having a phone number outside Ireland

Great service

No proble at all and not over expensive.

Satisfactory, pleased with the service, and the premium.

satisfactory.

Good friendly helpful staff

Great for house insurance. Terrible for Home Insurance for renewal quotes

Excellent

Very easy to deal with. So professional

Very good experience moving to Allianz Direct for Home Insurance.