Home Insurance Reviews
Home Insurance Reviews
Easy to navigate site, happy with quote price
Could be simpler form
Excellent
Easy to get cover on line.
Excellent.
g
Excellent I am really pleased with quote and will consider moving my other business house plus 2 cars when due for renewal.
excellent
EXCELLENT QUOTE It all about value for your hard earned money
Been a car insurance customer for a number of years Couldn't fault this company.
Simple, quick and easy and competitive.
Smooth online experience - would however have liked to be able to contact you on Saturday and surprised that there was no-one in the call centre. Also - not sure whether my multi-policy discount was applied properly
Very easy to use
Excellent.
Used online service and found it very user friendly.
GOOD
Good,simple and easy to understand
very straightforward
quick and efficient
very good website
Website very easy to use, logical and typeface and layout very clear and navigable
I have filled out the quotation form at least 5 times. Everytime I get to payment option and then I cannot proceed as it tells me email address is not the same.
Quick and easy, competitive price
Really like dealing with Allianz. Easy online service, very user friendly and also the staff are helpful.
easy and convenient
SIMPLE STRAIGHTFORWARD AND GREAT VALUE
House insurance was no problem, but when offered the opportunity for a quick motor quote the link did not work and kept saying answer all questions but there was no further questions to answer
Super website very helpful and user friendly
Good
Simple online process - very easy to follow.
Premium quoted today higher than that quoted earlier. Surprising
Web site very easy to use
Very easy site to navigate ..makes it easy to buy ..
Very easy to use online.
Excellent
Friendly for the most part, but quotation disabled too quickly
Easy experience
Disappointed I didn't get a further discount for having my car insurance with Allianz.
Great website, so user friendly and great staff.
I have all my insurance with allianZ 4 policies in total find them the best
Easy to use website If a question needs more attention OR missed question.... Try highlight the question more
Simple, straightforward and fast. Good value.
good
Always friendly and professional.
As good as in Australia
TERRIBLE
Clear and straightforward to get online quote.
Easy website to navigate
very easy
Very simple and easy process, very satisfied
Very easy to use this website and obtain quote and to purchase the home insurance cover. Straight forward and clear explanations, but I need to read the full policy before I know 100 per cent. Thank you.
Good
We have been with Allianz for Pet and Car insurance for several years now and their service is excellent. Thank you for your support.
Easy
Quick Service and Very good price.
Excellent on line experience
Ok
Quick
very good website
Very Helpful and efficient
Site is easy to use. Previous experience for motor insurance made it easy to choose allianz for house insurance
Very easy to follw
Excellent rates, great website with direct process and clear definitions.
Very straightforward and direct process. Postcode feature is great - other websites require you to type in your address and then cannot find the address which is a waste of time.
Overall very good. One small problem is that my surname caused problems for your online form. My surname is O'Shea. The O' caused problems so I just went with O. Surely I am not the first person in Ireland with an O' in their name. Perhaps you can look at this in the future. You'll be surprised how something that may appear a small detail to you(especially something about one's name) can annoy a potential customer. Also my insurance and mortgage providers were not on the drop down list.
Easy to use
Very good
Very good , straight forward and efficient. Many thanks.
So far, really outstanding. Very good website, clear. When I had to ask a question and also had direct contact and email queries, the people respose was outstanding professional, courteous, clear, knowledgeable
Easy to follow instructions and I got a very good quote. I will be back to try motor insurance in Feb.
Extremely straight forward and easy to navigate the web quote form and to receive an instant quote and immediately pay online. Great work team
Quick easy and no hassle
Site is very intuitive
At last an insurance company that lets you get a fast quote within a timely fashion. Your on line service is fantastic. So user friendly, what a relief.
Some of the question,s are difficult to answer. Like. Is house empty while working does this mean a proper paid job or just working in the garden.
Easy to use website. Easy to retrieve quote and to amend eg add accidental damage etc. Well done, thank you
Excellent
The process was relatively easy.
Application process was OK....price could always be better, lets see what you'll do for me next year.
The experience was excellent. Easy to fill out and quick.
Very good thanks
Website clunky and slow
Good. Easy to arrange cover. Straightforward easy to understand information. No complicated or confusing jargon.
Excellent value and Quote system very user friendly
Website is easy to use, very quick and efficient. Also rang your customer care team and spoke to Robert as this is my first Home Insurance and he talked me through everything I needed to know and how to go about process. Will be recommending to family and friends
VERY GOOD WEBSITE AND SEVICE
Easy and quick
Website was easy to navigate. Helpline person was patient and considerate. My only problem was only getting through on the helpline on my third attempt, having been cut off twice after waiting 15 min each time.
single view of the customer and website is terrific
Very usable website and best priced cover
Website kept timing out, crashing. Had to start again about 3 times.
It was really straight forward and easy to follow.
Easy to use website Quick quote Very good price
Major delays in getting through on phone to discuss details of policy and then no evidence of quote. Also would prefer booklet sent by post instead of having to go online to view and print off. Also there should be an option for me to say I want to opt out of direct marketing. I shouldn't have to write to you to say that I want to opt out
Effortless to do business with. Great website. Easy access to detailed documents
Very good and easy to use website. Many thanks.
The phone number was entered as +35386xxx in the details form. I then had to re-enter it on the payment form. It would not accept the input in that format so I had to go back through the forms to change it on the earlier form. When I went through the confirmation form the answers to the questions had all been changed. Make the number checking between forms better to avoid this.
Very quick and no problems
I am already an Allianz customer for motor insurance. I found that worked well, the process was streamlined and clear, so I've done the home insurance with the company now
Very smooth and easy process.
I was nervous as I don't often apply online but I found the system very easy to use.
Very quick and helpful
Tried to get quote for house insurance on line - would not let me enter the correct address - then said I must check the form and then ring you - I rechecked the form , made no changes and behold the quote went up by about 40 euro. So I rang - but was left on hold listening to awful music for far too long. Gave up and went elsewhere.
Excellent
Great, easy to navigate site.
Good, Quick and easy to follow
Easy to use website.
good
excellent
Getting my quote online was very straight forward and uncomplicated, top marks.
very good price value
Easy to use website and always great quotes.
Online experience was fine.
Long long form. But price good so I bought.
Excellent, competitive quote, website relatively straightforward, phone interaction pleasant
Very good so far
I had a very poor experience with Allianz today that can be summed up in a few points... Unacceptably hold time on phone I moved house to an area that would generally be accepted as a lower risk area, yet my car insurance premium increased While taking out my home insurance policy, the girl on the phone could not offer me the premium that I was quoted online.
Very easy website to use, good rates. Would recommend it to a friend
Clear language used
So far OK, however I feel I must mention that my attempt to initiate a Live Chat online took far too long and I ended up disconnecting without having my query responded to. Not the best of starts.
Excellent online quote and renewal service
Easy to use and easy to navigate website. I was able review and edit options easily
Very easy fast and great value.
Very easy to do on line
Overall good, but a bit tricky to find holiday home insurance section without searching. Price for renewing as a new policy is cheaper than a straightforward renewal so it would be nice to see a reduction in the renewal cost to reflect loyalty without having to start over again each year.
Flawless
Best quote, excellent value and prompt service
Good
Love being able to apply online for insurance. No problems so far-have just switched to Allianz
bizarre how it's cheaper to get a new quote than renewal sent out
Quick swift service excellent
Rates are extremely good, but your website is extremely fiddly and finicky. If I have a car policy, why can't you just autocomplete the details - after all - you have them already.
Excellent
great
i've never had the need to contact you re. claim, but your website is excellent so straightforward thank you
Very easy to use. No problems at all. 40 euro cheaper than previous insurer with longer payment period. Thanks.
PAINLESS
efficient
Very easy to get quote through website. Fair and reasonable quotes for car and home insurance received.
good
good and efficient
BETTER THAN MANY OTHER SITES I HAVE WORKED ON.
Very cheap
NO hassle and quick and easy sign up.
Quick and simple
Excellent service. Great prices
I was pleased to be able to complete online information and to be able to obtain an insurance policy so easily.
VERY EASY TO USE AND VERY COMPETIABLE
I have no idea if I've paid or not (despite having completed visa process - no confirmation screen or email), nor can I access the system because it is so bad at the registering process.
A very straightforward experience, well explained and user friendly.
Easy steps to complete House and Contents Insurance.
ok.
Pretty easy but your quote retrieval service was not working on Sunday - when neither were you....
Very easy to use your online quote
Very easy to follow
Helpful call centre
Best quote and simple easy forms
Very easier to use website
very easy online experience thankyou
Easy and quick
pleasant
Easy website to use and best value at this time.
efficient
Quick and easy to get quote
Extremely efficient, straight forward and self explanitory.
Very user friendly website and good price for contents insurance
Quick and Simple
good
very good expierance easy to understand
Good
helpful and efficient with competitive quote.
Good and easy to use
Not clear on policy need to follow up
Good website
Straightforward process, webpage clear and efficient.
Happy
Good
Good, quick and easy
Easy instructions
Easy to apply, and price is very competitive.
Online process very easy to use.
Great Front End, easy to navigate and to use.
Cheapest quote this year
Your customer agent was a gentleman who made my experience easy and straight forward.
I had trouble setting up some policies on line ..I was told I had to do
It was ok
always professional and friendly
Can't register my account as I have a UK mobile number and your website can't cope with that. Very poor.
Efficient service. Associate on phone was very helpful
The girl that set up both my policies absolutely brillant
Excellent no problems
Took a home insurance policy with Allianz as we already had a motor policy and quote was favourable but when we received motor renewal it had gone through the roof so got much better quote from cseveral other companies...beware of renewal notices and shop around
Painless
Efficient service
Very professional . I didnt feel intimidated they listened to what I wanted. Not what they wanted to give me. My allianz is very easy to use and would recommend
Could be better
ok, still waiting on refund cheque
Our first time with Allianz. Both motor and house quotes were very competitive, hence our moving to Allianz.
very good price saved 170 euro when i changed to allianz and better policy thank you.
excellent service
Allianz direct very quick and reasonable quotes. rang customer service for advice very helpful
Easy to use website and very clear
straightforward
Very Good
VERY EASY TO NAVIGATE SITE GREAT PRODUCT
Easy to do business with
Very Intuitive and Straightforward
WEB SITE EASY TO USE ..
Very pleased with quote online, website very easy to navigate, simple to fill in details. Extra help on Phone call to Emily was excellent. Very friendly.
great
Very smooth
Friendly , informative and great follow up by staff ensures a a smooth product buying experience.
Any dealings have been dealt with very efficiently. Home insurance competitive but repeat car insurance too expensive.
Helpful but it took a long time to get through on the phone. I might have put more business with you but commercial insurance was refused being told that I had to go through a broker.
Very good cover at very competitive price. Staff are very friendly and helpful.
Quick and easy
Very easy website to navigate.
Good. No Complications encountered.
great
easy and fast
Have made numerous phone calls to get my bill paid by debit card and I am not being successful.
Straightforward so far. 3 months after I switched from Allianz to Allianz Direct DD, Allianz needs to tell my employer to stop deducting from my pension.
Found experience very easy and quick. Website and instructions very clear and concise. Overall excellent.
Got quote on line which was quick and easy
New customers but overall very happy with the service.
The first in top .....
A very good experience all round staff were very good and attentive and listened to my request.
should be a 5 as phone and online services were very good but had proble getting address recognised, thus had to complete process on the phone. Likewise we switched my mother in law to Allianz and we had address proble( this time with phone service, not changing address despite us telling her she was recording it incorrectly)
I have been with Allianz forovr 30 years for car and home insurance. I have found any staff that I have contaced for whatever reason has dealt with any of my queries in a friendly business like way. I would have received confirmation of any request within a few days. I can never ever recall having to follow up on any request. It has always been done as I requested. Thanks to all.
Good discount offered when pushed
Phoned to arrange house insurance on new rental property. Got documentation out a few days later was disappointed and concerned that agent had proceeded to reinsure our old rental property. Had I not noticed the error I would have been uninsured and potential risk. Caused me concern until I had opportunity to phone back the next day point out error and have the correct details registered. Agent who arranged the amendment was very helpful.
Excellent
Unable to access my account online due to having a phone number outside Ireland
Great service
No proble at all and not over expensive.
Satisfactory, pleased with the service, and the premium.
satisfactory.
Good friendly helpful staff
Great for house insurance. Terrible for Home Insurance for renewal quotes
Excellent
Very easy to deal with. So professional
Very good experience moving to Allianz Direct for Home Insurance.
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